Operating as One

The UNCT with the support of the Operations Management Team (OMT) has developed a Business Operations Strategy (BoS) to support the delivery of the UNDAP.
The BoS focuses primarily on efficiency gains and reduction of costs. The BoS will reduce internal transaction costs and provide cost savings on externally sourced goods and services. It will do so by building on the lessons learned on how to improve the Operating as One management mechanisms, and by systematically implementing already established good practices on high impact transactions across the One UN Rwanda. The BoS objective is to save$13.67 million through efficiency gains by 2018.Operating as One, Photo by UNICEF

The Rwanda BoS is based on five pillars; One House,Finance Management, ICT, Procurement and Human Resources. Each pillar is managed by an OMT Working Group.

One House: The One House is a central component of the BoS both as a cost reduction measure in itself and as an enabler of additional cooperation, harmonization and efficiency gains. A One House Project Manager has been recruited and the UNCT seeks to complete the relocation into One House by 2016.
The One House will reduce costs of premises including rent, facility management and security. Once established the One House will also enable centralized Fleet Management that will result in a substantial cost reduction. Less tangible, but equally important, the  One House will also facilitate UN cooperation through proximity and enable informal meeting of minds that are part of the informal structures, which are essential for a well-functioning Delivering as One.

Financial Management: The BoS focus on already existing Good Practices in finance and seek to implement these practices across the One UN. The finance pillar outcome is to save $10 million for the One UN from currency exchange transactions.
The second finance priority is to support the UNCT and the individual agencies in the implementation of HACT by ensuing that Rwanda is fully compliant with the financial component of HACT.
The Finance WG will also seek to ensure the best possible banking services by leveraging the One UN as one customer and benefiting from economy of scale. 

Procurement: The BoS will scale up the usage of Common Long Term Agreements (LTAs) from 7 to 20, and seek to improve the management of the common procurement set-up. This will result in higher quality of procurement services and expected accumulated savings of $1.19 million.

ICT Services and Infrastructure: The ICT services and infrastructure is envisaged as a key enabler for Operating as One but also a key beneficiary. The One UN Rwanda will have shared internet, telephone and telecommunication systems and contracts. This will result in savings of $1.7 million and will enable shared video conferencing, shared drives, free internal telephone calls among other features.

Human Resources: The BoS will provide a joint recruitment framework, a joint learning programme and will seek to harmonize Service Contract modalities to enhance coherence within the One UN in Rwanda


Business Operations Strategy 2013-2018


The One UN Rwanda Business Operations Strategy (BOS) 2013-2018 is a medium-term strategic plan that focuses on One UN support services and on benefits and opportunities arising from inter-agency coordination and cooperation on support service functions.  The OIS is a subset of ann complements the One UN Rwanda UNDAP 2

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